Support Group Page

This is a group profile for the Team Leads of the Technical Support Group.
  • Working with support, as easy as 1, 2, 3.

    3/29/2013 11:33:38 AM

    I contacted a support department not too long ago for a rather urgent web hosting issue I was having.  I first tried contacting them via online chat, figuring that would be easiest.  After 30 minut...

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    The Security Configurator. What's it doing?

    3/18/2013 9:49:02 AM

    I wanted to take a moment to remove the air of mystery surrounding the Security Configurator utility. Not only is it important that you undestand what's happening when it runs, it's also helpful in th...

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    Common 3-Tier Questions

    3/8/2013 11:18:52 AM

    There seems to have been an influx of questions regarding 3-tier lately. I've put together a list of some of the most common questions we get here in support about 3-tier with some links out to other...

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    Building Plugins for the Aloha Editor

    3/1/2013 5:07:13 PM

    The Aloha editor can be installed as a 3rd party editor in 8.6 to 8.6.1.  Aloha allows for a much smoother HTML5 Editing Experience for your content authors but the real benefit comes with the ability...

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